Adaptive IT Protects Clients After GoDaddy Email Phishing Incident

July 14, 2024

In today's digital age, businesses face constant cybersecurity threats. Recently, Adaptive IT showcased the critical role a managed service provider (MSP) plays in protecting its clients. Following a phishing incident where a client unwittingly clicked on a link in a seemingly familiar email, Adaptive IT discovered an exploit in GoDaddy's email system. This incident highlights vulnerabilities specific to GoDaddy's platform and underscores the importance of considering alternative providers.

The GoDaddy Email Exploit: A Targeted Attack

The exploit involved hackers intercepting passwords entered via phishing emails targeting GoDaddy's email service. Despite GoDaddy's efforts to address the issue, criminals continued to exploit the vulnerability, leading to significant security breaches.


Adaptive IT's Proactive Response

Upon detecting the exploit affecting their client, Adaptive IT took immediate action by tracking the hacker's activities and identifying potential targets. They promptly warned other potential victims and reported the incident to the FBI, ensuring federal authorities were informed and could take appropriate action. This proactive approach demonstrates the value of having a vigilant MSP like Adaptive IT safeguarding your business.


Why Consider Alternatives to GoDaddy

The GoDaddy email exploit underscores specific security challenges with their platform. While GoDaddy has addressed similar issues, vulnerabilities may persist. Adaptive IT advises businesses to assess their current email service providers and consider alternatives if security concerns arise. The ongoing threat posed by email phishing campaigns emphasizes the need for robust security measures and proactive cyber defense strategies.


Empowering Employees Through Security Awareness

Comprehensive security awareness training is crucial in mitigating phishing and other cyber threats. Adaptive IT offers tailored training programs to educate employees on identifying and avoiding phishing attempts. By fostering a culture of cybersecurity awareness, organizations can significantly reduce the risk of successful cyber attacks.


The Role of a Trusted MSP

Adaptive IT's swift response to the GoDaddy email exploit exemplifies the essential role of an MSP in cybersecurity. By promptly addressing specific vulnerabilities and protecting clients, Adaptive IT contributes to broader efforts against cybercrime. For businesses concerned about their email service provider's security, now is the time to evaluate options and invest in robust security measures.


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March 13, 2025
Adaptive IT is pleased to announce the addition of Tyler Feretich as our new Service Desk Support Specialist. With a strong background in problem-solving, customer service, and technical adaptability, Tyler will play a key role in ensuring seamless IT support for our clients. Tyler’s ability to troubleshoot issues, communicate effectively, and provide reliable solutions aligns perfectly with Adaptive IT’s commitment to delivering top-tier technology services. His attention to detail and dedication to client satisfaction will enhance our service desk operations and strengthen our ability to provide responsive and efficient IT support. “As Adaptive IT continues to grow, having a knowledgeable and customer-focused support team is critical,” said Glenn Kupsch, CEO and Founder at Adaptive IT. “Tyler’s technical skills and commitment to excellence make him a great addition, and we’re excited to have him on board.” With Tyler joining the team, Adaptive IT reinforces its mission to provide businesses with cutting-edge IT solutions and outstanding customer service. Please join us in welcoming him to the team!