Adaptive Insights
Adaptive IT is pleased to announce the addition of Tyler Feretich as our new Service Desk Support Specialist. With a strong background in problem-solving, customer service, and technical adaptability, Tyler will play a key role in ensuring seamless IT support for our clients. Tyler’s ability to troubleshoot issues, communicate effectively, and provide reliable solutions aligns perfectly with Adaptive IT’s commitment to delivering top-tier technology services. His attention to detail and dedication to client satisfaction will enhance our service desk operations and strengthen our ability to provide responsive and efficient IT support. “As Adaptive IT continues to grow, having a knowledgeable and customer-focused support team is critical,” said Glenn Kupsch, CEO and Founder at Adaptive IT. “Tyler’s technical skills and commitment to excellence make him a great addition, and we’re excited to have him on board.” With Tyler joining the team, Adaptive IT reinforces its mission to provide businesses with cutting-edge IT solutions and outstanding customer service. Please join us in welcoming him to the team!
In today's digital age, businesses face constant cybersecurity threats. Recently, Adaptive IT showcased the critical role a managed service provider (MSP) plays in protecting its clients. Following a phishing incident where a client unwittingly clicked on a link in a seemingly familiar email, Adaptive IT discovered an exploit in GoDaddy's email system. This incident highlights vulnerabilities specific to GoDaddy's platform and underscores the importance of considering alternative providers.